Shipping and Delivery Policy

At House Gadgets, we are dedicated to bringing you innovative and high-quality tech and home gadgets that have been personally tested and curated by our team. Our mission, as detailed in our About Us page, is to cut through the noise and deliver genuine value directly to your home. To achieve this, we partner directly with our trusted suppliers, allowing us to offer you the best prices and a unique selection of products. This direct-sourcing approach means our shipping process is a little different from what you might be used to, but it’s how we ensure quality and affordability.

All orders are processed with care and attention within 1–5 business days (excluding weekends and holidays) after payment is confirmed. This initial period allows us to verify your order, conduct quality checks, and prepare your selected gadgets for shipment from our trusted partners.

Once your order has been processed and dispatched, you will receive a confirmation email containing your tracking information. Please allow 2–5 business days for the tracking details to update as your package begins its journey.

Because we source directly from our global network of suppliers to ensure you receive unique, high-quality products at competitive prices, our delivery times are a bit longer than standard retail. We believe the wait is worth it for the value and innovation you receive.

• Domestic orders (within Canada): 7–20 business days

• International orders: 10–30 business days

Please note that these are estimated delivery times, not guarantees. While we strive for prompt delivery, factors such as customs processing, carrier delays, and peak seasons can occasionally extend these periods. We appreciate your understanding and patience as we work to bring you the best.

Shipping costs are calculated at checkout, ensuring transparency and fairness based on your order and location. Any special promotions regarding shipping will be clearly stated on the product page or during the checkout process.

Once your order has shipped, tracking details will be sent to the email address provided at checkout. You can use this information to monitor the progress of your delivery. Remember to allow 2–5 business days for the tracking information to become active.

We are committed to getting your House Gadgets to you as quickly as possible. However, we are not responsible for delays caused by:

• Customs clearance procedures

• Carrier issues or service disruptions

• Incorrect or incomplete shipping addresses provided by the customer

• Events beyond our control, such as extreme weather, strikes, or unforeseen peak demand periods

If your order has not arrived within 30 business days of receiving your shipping confirmation, please do not hesitate to contact us at info@housegadgets.ca, and our team will be happy to assist you.

Customers are responsible for providing accurate and complete shipping information. If an order is returned to us due to an incorrect or incomplete address, additional reshipping fees may apply to ensure your gadget reaches its intended home.

If your tracking information indicates that your package has been delivered, but you have not received it, we recommend contacting the carrier directly in the first instance. Should you require further assistance, please reach out to us at info@housegadgets.ca.

For international orders, customs fees, import duties, and taxes may be applied by your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price. We advise checking with your local customs office for more information.

Should you have any questions or concerns regarding your shipping or delivery, our dedicated team is here to help. Please contact us at:

📧 info@housegadgets.ca

We are always here to ensure your experience with House Gadgets is as smooth and satisfying as possible. Thank you for choosing us to enhance your home with smart and innovative gadgets!

This policy was last updated on January 31, 2026.