Shipping policy

Shipping & Delivery Policy

Thank you for shopping with us. Please review our Shipping & Delivery Policy below to understand how your order will be processed and delivered.

Order Processing

All orders are processed within 1–5 business days (excluding weekends and holidays) after payment is confirmed.

Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Times

Shipping times vary depending on your location and external factors beyond our control. Estimated delivery times are:

  • Domestic orders: 7–20 business days

  • International orders: 10–30 business days

Please note that these are estimated delivery times, not guarantees. Delays may occur due to customs processing, carrier delays, holidays, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated on the product page or during promotions.

Tracking Information

Once your order has shipped, tracking details will be sent to the email address provided at checkout.
Please allow 2–5 business days for tracking information to update.

Delays & Exceptions

While we do our best to deliver orders as quickly as possible, we are not responsible for delays caused by:

  • Customs clearance

  • Carrier issues or service disruptions

  • Incorrect or incomplete shipping addresses

  • Events beyond our control (weather, strikes, peak seasons, etc.)

If your order has not arrived within 30 business days, please contact us and we will assist you.

Incorrect Address

Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address, reshipping fees may apply.

Lost or Missing Packages

If your tracking shows your package as delivered but you have not received it, please contact the carrier directly first.
If you need additional assistance, feel free to reach out to us at info@housegadgets.ca.

Customs, Duties & Taxes

Customs fees, duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Contact Us

If you have any questions about shipping or delivery, please contact us at:
📧 info@housegadgets.ca.